How Chatbots Can Enhance Your Different Business Zones?

On many websites, you see a little box popping up on the right-hand corner of your computer screen asking ‘Can I help you’. It is a chat window intended to answer questions anytime. These are popular as chatbots, where customers can type their queries and get answers in a few seconds. Customers don’t need to wait for a live person to return from a bathroom or lunch break. Chatbots offer customers instant gratification and they come back again and again.

What are chatbots?

Chatbots are computer programs designed to interact and engage with people’s messages automatically. They are programmed to interact in a way that fits the situation. Besides the customer service department, intelligent chatbots can enhance important business areas.

Business areas chatbots can enhance

Human resources

Human resource department works energetically because chatbots do mundane tasks like

  • Scheduling interviews
  • Filtering the resumes
  • Validate the credentials
  • Choose suitable candidates for an interview

The HR staff is free to handle the candidate’s interview, judge their professionalism and attitude, as well as determine if they are suitable for the business culture. After the candidate gets selected the chatbots help in the onboard process including lengthy paperwork automation.

The new employee feels relaxed as they don’t need help from fellow working in their initial stage. It helps them settle in quickly, keenly, and confidently without wasting time. Handling responsibilities becomes easy.


Chatbots can affect the sales department optimistically. It can collect information about a customer, which the sales team can use to make a suitable pitch. Based on chatbox interaction, the sales team can gauge customer’s interest, suggest products, and lead them through the sales funnel successfully.

Awareness can be brought regarding specific products based on customers’ searches on your website. Chatbox can be customized to wait for some time until the customer browses around and then pop up asking basic question ‘Can I help you?’


Chatbox is capable to personalize the entire communication experience. This makes the customer’s visit more pleasurable and memorable. The majority of chatbots are on social media channels, so the reach is limitless.

New customers can be reached via tapping a new demographic you were unaware of. It helps to expand your marketing to those audiences who were not included earlier.

How to use chatbots?

Company chatbots can help you become more efficient but how will you use them. Chatbots can be used on your business website or social media channels like Twitter or Facebook. People visiting your site have a wide knowledge of the services or products you offer.

Social media differ in demographics, so you will have to do some research to get a good understanding of everyone. The bots will need to be programmed, accordingly.

Chatbots to be used on your website are different than the ones you will be using on social media sites.

Web Hosting

Partnering with Other Businesses to Achieve Success

If your business could use a boost, it may be time to find a production partner. That way you can meet customer demands and keep your operations efficient.

Human Resources

One of the ways you may want to consider partnering with another third party company is when it comes to human resources. Hiring, training, and firing staff can take up valuable time, and if you are a small start up company, you may not have the insurance, benefits, or even salary to accommodate a workforce yet. 

That is when you can work with an outsourced staffing agency like a phone answering service. You pay a flat monthly rate, and they provide you with virtual teleworkers that can answer your incoming phone line, take messages, and more. If you want to have someone in-house you can always work with a local temp agency. Once again, you pay the company, and the employee technically works for the temp agency and not your corporation. You can always hire a team member permanently once your business has the necessary benefits, insurance, and other HR considerations needed to maintain staff. 


Sometimes the juggling act of supply and demand can be overwhelming. If you find yourself swamped with orders and struggling to make inventory, it can be a good idea to find a production partner. If customers continually are turned away, their shipments delayed, or know that you will always be out of stock, it can damage your reputation, and cause you to loose valuable sales and client accounts as they eventually take their business elsewhere. 

However, when you work with another company to help produce the stock you need, it is a win-win. They get your business, and you get to stay in business. It can also lead to faster turnaround and increased customer satisfaction. Choose your production company carefully, and make sure your profit margins are healthy. 


If the services your business provides aren’t tangible, but still invaluable, you can work with a white label web hosting company. Much like working with a production partner, they make the services, like white label email hosting, and you get to provide those to your paying customers.

This can be a great way to take some of the time, energy, and guesswork out of formulating complicated scripts, so you can focus on establishing your brand. From white label email hosting to working with a phone answering service, there are several ways you can partner with other businesses to achieve success for your own.

Web Design

Principles of Logo Design to Keep in Mind

A logo represents your company’s brand. It shows what your business stands for and the image you want the world to see. So, it’s important to ensure it’s designed as well as possible. Here are some tips to help you do that:

Keep It Simple

The best logo is clean and uncluttered. Remember that the simpler the design, the more impactful it is. Don’t put too many elements to prevent overwhelming the viewer. Any excess line or color can be distracting. And, everything has to play an essential role in the overall image.

You should also keep in mind that the logo will appear in many ways. Sometimes, it’ll be used on computers, while others will be on merchandise. The more elements you have, the higher the risk of some details getting lost. It’s better to play it safe with clean, crisp, and memorable designs.

Keep It Balanced and Proportional

A logo usually follows the principles of proportion and symmetry to create something eye-catching and pleasing to look at. As a general rule, symmetry is often associated with balance and craftsmanship. But, you’re free to play around with the details. You can add asymmetrical elements to create a point of interest. That way, you can make an unforgettable logo.

Make It Versatile

Your logo isn’t just going to appear on your company website; you’ll use it for many other things as well. Remember that what looks good on a cellphone screen may not necessarily be appealing on a computer monitor, t-shirt, or other forms of merchandise. Keep these different formats in mind when coming up with a design.

The logo should also look nice in black and white. Newspapers, magazines, and leaflets usually won’t print it in color. If that’s the case, the design should still be memorable and impressive. You want to take every opportunity to attract as many new customers as possible.

Ensure It’s Timeless

While contemporary isn’t a bad thing, keep in mind that trends come and go. What may look fun and interesting one moment may not be appealing in the next. And, you don’t want your company to appear outdated.

It’s better to use classic elements. Don’t go overboard with pop culture references or contemporary designs. Instead, focus on looking clean and modern. You should also take advantage of eye-catching colors and simple but memorable typefaces.

These are just a few tips that can help you. And, remember that you don’t have to do these things on your own. You can always look for a company that provides logo design service to do the heavy lifting for you.


How to hand a chandelier?

Remember that lighting from a crystal fixture that shafts straightforwardly onto an individual from above can cast unflattering facial shadows. The warmth from bulbs legitimately overhead can likewise be awkward. So, stay away from high wattage bulbs. They will increase the heat and cause inordinate table glare. Have a go at adding shades to crystal fixture or a wall dimmer to assist you with controlling the light and set an all the more complimenting state of mind. Lighting tips for every room are different as each room demands specific level of lighting. You cannot revise the lighting scheme that you have used in the lounge in a living room which needs a dimmer and dull scheme that would soothe your nerves and help you sleep better.

When a chandelier lacks central downlight, you can upgrade the lounge area table setting and centerpiece by utilizing recessed flexible installations with narrow beamed bulbs. Point these bulbs at a dining table for added visibility. In an open anteroom or bigger hall setting, a light fixture can give a delightful feel from outside to inside spaces and set the state of mind for your entire home. Hang the ceiling fixture sufficiently high to light up stairs or side sections. Fixing them about knee-level of the upstairs arrival is a decent norm.

Crystal fixtures in an entryway setting can be more extensive or taller than lounge area pieces so they serenely occupy a space without appearing smaller in size. You ought to likewise take into consideration in any event 6 1⁄2 feet clearance from the floor. Spruce up the hanging wire or chain of a crystal fixture by covering it in a limited sleeve of some fabric. The fabric ought to be multiple times longer than the chain to accomplish an assembled appearance.

Big Mistakes You Make Lighting Your Home

Lighting a room appears to be sufficiently simple: Plug in a light, flip a switch, and presto! What was once dull is presently splendid. But certain mistakes can make a comfortable space feel, well, off. Here are some basic errors to stay away from:

You don’t think in layers

It appears to be sufficiently simple to introduce a line of recessed lights in a room, yet this technique will at last fail. Home owners will in general light rooms like they’re facilitating a show — an excessive amount of overhead light can be spotted which fails to impress in the long run. This doesn’t add any glow or character to a room. Overhead lighting is a go-to option in numerous spaces, yet it’s frequently insufficient.

If you skip task lighting, similar to floor lights and table lights, reading a book on your lounge chair or writing at your worktop could strain your eyes. In addition, an assortment of light sources make your common areas progressively adaptable. Overhead lighting will prove to be useful when you’re facilitating huge holiday gatherings, however you’ll generally crave for the closeness of a table light when it’s just you nestled up into a magazine.


Backlog Management Issues and Tips to Keep It Lean

The backlog management process allows the project manager to add, adjust, nurture, and prioritize the backlog items. It ensures that the result offers customer satisfaction. In Agile technology, the backlog is the key tool that helps in project management and prediction.

A lengthy backlog causes frustration because it has lots of information, which is irrelevant and unmanageable. Therefore, it ultimately gets abandoned. Teams will recourse through a volatile sprint planning structure, which will make them lose vision of long-term goals. They will end-up in the task-focused environment. It is easy to think of what is to be done now instead of what needs to be achieved shortly.

Issues caused by an excessive lengthy backlog

  • Maintenance cost – Queues lead to blindness as it appears to be an insurmountable task. Therefore, the entire fat backlog becomes outdated.
  • Value reduction – Backlog with thousands of items becomes insignificant. A big backlog feels like a trash bin. All the work needs to be done but it never does.
  • Inhibited innovation – Reorganizing a lengthy backlog is a chore. Innovative ideas get added in the end or front of the backlog. Adding in front means the whole backlog is invalidated, which at the end means they will not get done.

Backlog management is necessary for accelerating project success. PlanStreet offers a scalable backlog board in Agile. The Kanban board allows users to see their existing and future sprints in sequential order.

How to improve backlog size?

Appoint only one person to take responsibility for the backlog of an only-one team and external stakeholders. The person has to be familiar with the project as well as the power to take decisions related to their assigned backlog without consulting others.

Create a realistic strategy

Create a strategy on backlog management and remember to include your team in the process. Every team member needs to contribute and consistently take part in the process to keep the backlog fresh. The backlog is the roadmap and vision of the project, which everyone needs to be familiar with.

Even use online Gantt chart software to collaborate with everyone involved in the project. It is a tool that offers transparency and clarity among team members.

Make decisions

Contain yourself from adding every idea that pops in your mind on the Scrum board. Ponder on it for more than a week and if still, you find it worthy add it to the backlog. Even consider one in and one out practice, when you find you are nearing the task-in-progress limitation setting. It is hard to remove items but having the capability is a crucial trait for project managers.

Work with age-limit funnel

Project and team backlog can be categorized into several phases or sections, where the limit set for task-in-progress is hard to implement as the time gets closer. A simple way is to dedicate one backlog section to new ideas, whereas the other portion to ideas that are thoroughly groomed and constrained in size.

The new ideas must have an age limit, so those that don’t get prioritized can vanish overtime without swamping this section. When ideas get transferred to the groomed section, it indicates commitment from the project manager that this idea will eventually get implemented.

Never sidestep your own rules

If the task-in-progress limit gets applied stringently, then you may get tempted to evade your own rules. This will instead pack lots of information in every item. Avoid that!


Tips for Chronic Illness Community on How to Handle the Pandemic Fear

People with preexisting health issues and chronic illnesses are at high risk to contract COVID-19. With all the news about coronavirus affecting the elderly and those with the susceptible immune system makes you concerned. Your thoughts are all mixed ranging from anxiety to protecting your body from this novel virus to fear of what can happen if you get infected.

You do your best to protect yourself like reduce social contact and distance yourself from the outside world. However, you can even have COVID19 supplies for emergencies like a KN95 respiratory mask or a cloth face mask, necessary prescribed medication supply, 3-week food supply, water purifier or water boiler, and alcohol-based hand sanitizer.

Navigating life through a pandemic can make your emotions surge, but you need to manage the moments with caution.

Tips to handle pandemic fear and manage a calm life

Discuss with your doctor

Contact your own doctor to find out about the precautions you need to take or is it safe for social contact or how to prepare for probable long-term isolation. Your doctor is well-aware of your chronic illness and will advise you to add supplements for fortifying your already compromised immune system.

Never believe in speculation and hypotheses other people provide or even your own! 

Stay connected

Vulnerable to contracting coronavirus does not mean you need to live separate from family and friends. Isolation is scary and the last thing one desires is to feel lonely. Fortunately, there are many ways you can stay connected to remote rooms or areas. You can connect with friends via video chat, social media, text or phone.

You can even connect with chronic illness communities and share this challenge. Virtually talk about your feelings and doubts or what scares you most even if they are funny or mundane things.

Helping others is a way to feel useful and connected in this difficult situation!

Accept how you feel

Some people even though they experience anxiety and fear show they are tuned out and numb. It is normal to have fluctuated feelings ranging from fear to calm and even anxious once again. Everyone is trying to protect themselves as best as they can, which gets displayed in the form of fear or detachment.

Thinking about the worst scenarios or reminding yourself not to panic is both functions of your brain. The brain is trying to avert your mind from the crushing emotions you experience.

It is normal to feel the fluctuations in emotional response!

Do exercise

Regular physical movements are crucial for the chronic illness community. Even though you cannot go to the gym or walk in the park, you can do a chair exercise or walk in one place. Many such exercises for the elderly and even people with health issues are available on YouTube. Whenever you feel stressed out do some workout sessions in the open balcony or garden space. Make sure to maintain social distancing.

You feel energetic and optimistic!

Associate with things you had enjoyed in the past

It is time to watch the movie you missed or read a book or bake cookies or enjoy music. A shift in doing things you enjoyed in the past seems small on paper but it will make a huge difference.

It makes you feel good!


How To Choose The Best Hosting Company For Your Business


To many businesses, the selection of a hosting provider firm is a daunting task. This can be quite confusing for those who do not know about hosting. You need to learn about the features that your business needs and accordingly compare with other hosting firms.

To help you make an informed decision, we have come up with the most important factors that would help you choose a perfect web hosting service provider firm for your business.


Depending on the features, hosting service providers come with varying hosting plans such as shared hosting, dedicated hosting, etc. You need to make a list of features that you expect in a hosting company and based on that find the ideal plan that meets your requirements.

Some hosting companies also offer free plans wherein they provide only basic features and services. Such plans generally do not provide security features and support to its customers.

AliveBetter is a leading place to choose from more than forty best WordPress plugins (2020) that are widely used in websites. It offers you a wide assortment of the most essential plugins that you must implement on your websites and blogs based on the WordPress platform.

Technical Support

Another important feature to consider when selecting the best hosting company is technical support. You need to select a company that offers you a dedicated, and friendly level of customer care.

There can arise situations when your website gets crashed all of a sudden. In those scenarios, you would require the assistance of a hosting company that offers you 24*7*365 technical assistance through the common communication channels such as phone support, email, message, live chat, etc. and bring your website to a normal working state.

Client Reviews

Client reviews tell you a lot of hidden insights that none of the company members can tell you. These are the reviews from the past clients who have availed the services of the company. You will get some valuable and unbiased information about the level of technology and infrastructure they use, their professionalism, support, price, etc.

Email Features

A business needs dedicated email addresses to use for carrying out several types of business activities. A hosting company is the one who would provide you these addresses. So, when you are choosing a web hosting service provider, it is very much essential to check about the obtainability of email addresses.

Check about their automated responding abilities of email addresses. The firm that you choose should have an adequate solution to stop spam issues such as spam comments, messages, links, etc.

Add-Ons and Features

The next important thing that you need to look for in a hosting company is the features that they would offer to meet the varying goals of your business website. This can be unlimited add-on domains, security features, free trial/money back policy, etc.


A wrong selection of web hosting providers can result in a costly mistake and can make your business suffer from frequent or unending downtime. This can be damaging to the operation of your business. To save your business from such consequences, it is required that you keep the above factors in mind at the time of selecting the hosting company.


How to Connect with Your Clients during Quarantine

CEOs put on their best smiley face

It’s difficult to provide good customer service when customers can’t come to you. Here are some ways you can still reach your clientele during a quarantine.

Email and Phone

No matter what size your business is, you should have a way of contacting your most loyal customers. Whether it’s by phone or email, you can use this time to reach out to them and let them know that you are there for them, and will be continuing to provide the customer service they’ve come to know and expect from your brand.

A text message to let them know about hour changes, an email wishing them good health, or an electronic coupon for your business’ website are all ways you can connect with customers who can’t come in to your store.


Since many people cannot travel, now is the time to offer a delivery service. If you or your employees feel comfortable delivering your products directly to your customer’s houses, that can be a good solution for both parties. That way you do not have to come into physical contact with each other, avoid shipping fees, and still supply them with the merchandise they need.

Another option is to offer free shipping. You can do this with your regular sales and online sales as well. Many internet sites are offering free shipping through the month of April and it is proving to be a great incentive. Make sure your profit will still put you in the black and decide whether or not offering free shipping on all products is viable, or if you will need to have some weight, size, or price restrictions.

Video and Social Media

A more personal way to connect with your customers is to visit them via a video message. You can film these yourself, or work with a company that has experience in video production in NYC. Whether it’s a professionally done announcement, or an amateur Facebook live video, a personal touch, honesty, and compassion are very important elements for consumers to see from your business right now.

Besides working with companies for video production in NYC you can also engage with your audience through interactions on social media. Post useful information about how they can stay healthy, have an online poll for fun about your company, host a live quiz chat about your brand, or upload a craft project of your mascot they can print off at home. Let this period of time spur you and your employees to creativity as you find new ways to connect with your clients, even during a quarantine.


How To Bring Senior Citizens Closer To The Digital World

In our growing world, we all are more connected than ever through the internet and social media platforms. If anyone is connected to this world, then they miss out on a lot that happens such as social connectivity, social groups, up to date trends and news, etc. The reality of the situation is that the elderly do not befit as much as youngsters from the digital world.

This divide or gap between the older and younger generations can be bridged by helping the seniors use some devices. Some senior-focused devices make it easier for them to connect to the digital world. Sirona.TV is a set-top box that allows greater connectivity, health facilities, safety facilities, and entertainment for the elderly with an added microphone voice input and remote-control interface.

This type of TV has different versions such as Sirona Connect, Sirona Safety, Sirona Health, and Sirona AIP and you can pick the one most suitable for you according to its specifications.

Apart from this, there are other devices such as Jitterbug Smart 2, a smartphone designed for the elderly, and Grandpad which is a tablet for them. These three types of technology may be beneficial for the elderly but we will see which one is the most beneficial.

  • Tablet

Tablets are larger making it easier to use. However, they are not portable. These tablets are also not flexible because they have been locked to the network of the service provider, making it unable to connect to other wireless network providers. Furthermore, the elderly may not be familiar with the workings of these tablets such as their operating system, typing, etc.

  • Smartphone

Devices such as Jitterbug 2 are a smartphone for seniors because it is designed according to their behaviors and needs. They also provide health and safety benefits. However, these phones are locked into the networks of the provider and are not flexible to work with the wireless service providers. This increases the monthly costs significantly. Furthermore, the smaller size makes it difficult to use.

  • Smart TV

Smart TV is the largest which makes it the most suitable for the elderly population in which the majority of them have vision problems. Furthermore, TVs are technological equipment that they have familiarized themselves with for many years so it provides the easiest user interface making use of the remote control. They also have speech-to-text input which makes it more convenient as the elders will not need to learn to type.

Features of TV

The basic features of TVs with this type of set-top box are family albums, music videos, movies, games, weather, and contacts.

  • Communication: For greater communication, there are options for phone calls, video calls, texts, and notifications.
  • Voice companion: The device acts as a friend by giving personal reminders, companionship, and even question and answers.
  • Remote health monitoring
  • Medication reminder


Amongst the three types of devices mentioned that can be used to bring the older generation closer to technology, the TV and the set-top box mentioned above seems like the most feasible option. It provides extra features than the other options and caters to every need of the elderly.

Web Design

3 Tips for Making a Business Logo Design

If you think about it, running a business is like dating. You’re trying to attract your target customers and let them fall in love with your brand. In this sense, consider your logo as the picture of your dating profile. It’s the first thing someone’s going to see and make them interested in learning more about you.

It will play a crucial role in how people will perceive your brand. So, you’ll naturally want it to be outstanding. But, this isn’t simple to pull off. There are different factors you need to consider. Don’t fret, though! This handy guide will help you with the essential things youshould learn to design a logo for your company.

Define Your Brand Identity

You’d want your logo to convey your brand’s overall personality. But, to do that, you should understand what your business is at its core. After you get a clear idea of what makes it stand out from the rest, it’ll be much easier to pick design choices that will complete the bigger picture.

First, you need to understand why you started your business in the first place. After that, establish all the values you wish to uphold as a company. Lastly, you should know what will set you apart from the competition. The factor that makes you special. It’s crucial that you’re aware of this since it’ll be much easier to communicate this to your target market.

Find Inspiration

With the plethora of options you can pick, it’ll be hard to make a logo from scratch. Luckily, you can also look for inspiration. Start brainstorming. A proper session can be just what you need to get those creative juices flowing to pinpoint what you really want.

Try not to overthink things because brainstorming is about letting all of your ideas out and writing them down. Even if you assume they’re bad ones, go for it because it can start a conversation. You should also consider what you think your audiences will like since it’s really for them. Get everyone involved too. Diversity of perspectives will make the magic happen.

Check Out the Competition

Another great way to figure out what you need to do is by checking out the competition. Do your research on established brands to see what works and what doesn’t. While doing this, think of what makes them different and how you can emphasize this difference from yours.

Be sure that you clearly set yourself apart from the competition. To give you an idea, if many are going monochrome, use one that has color to standout. When everyone has a traditional look, opt for a modern logo to attract attention.

These are just some tipsyou should consider following when starting your designing process. To make things easier, it’s best to hire reliable logo design services so you can focus more on other essential parts of running the business.